Introduction

Municipality of San Mateo respects your individual privacy and protects any personal information that you share with us. We commit to secure the individual’s right to privacy and ensure the trustworthiness of processing of individual’s personal information.

Municipality of San Mateo strives to comply with the Data Privacy Act of 2012 that is designed to protect your privacy. We intend to adhere to the principles set forth in this Privacy Statement and recognize your need for appropriate protection and management of any personal information. In other words, our goal is to provide protection for your privacy regardless of what types of device or application to access our Services. By using our Services, you consent to the collection, storage, processing, transferring, disclosure, and other usage of the Information described in this Privacy Statement and Terms of Service Agreement.

Information Collection

We may collect, store and transfer the following information:

name and address

contact information including mobile number and email address

demographic information such as postcode, preferences and interests

other information relevant to individual’s request and/or offers

Purpose of Collected Data

You consent that your collected Personal Information may be used:

To help improve our data and services and customize user experience;

To participate in and facilitate transactions;

To engage in data mining and build up activities;

To deliver the products and services that you have requested;

To perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others;

To communicate about relevant services, ads and/or advisories through whichever means are available to the Municipal Government;

To provide better customer experience to the Municipal Government clients and improve, develop, identify and implement services;

To follow safety, security, public service or legal requirements and processes;

To process information for statistical, analytical, and research purposes; and

To identify and prevent errors and inefficiencies due to misuse of the platform;

To enforce our terms and conditions;

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Our Disclosure of your Personal Information to Third Parties

We may share your personal information with third parties only in the ways that are described in this Privacy Statement:

we may provide your information to our sub-processors who perform functions on our behalf;

third party contractors may have access to our databases. These contractors sign a standard confidentiality agreement and data sharing agreement;

we may share your data with any parent company, subsidiaries, joint ventures, other entities under a common control or third party acquirers. We expect these other entities will honor this Privacy Policy;

we may allow a potential acquirer or merger partner to review our databases, although we would restrict their use and disclosure of this data during the diligence phase;

as required by law enforcement, government officials, or other third parties pursuant to a subpoena, court order, or other legal process or requirement applicable to our Agency;

we may transfer personal information to third parties for any legally permissible purpose at our sole discretion; and

we may share your information with third parties with your consent or direction to do so.

Limiting Use, Disclosure, Retention

Municipality of San Mateo identifies the purposes for which the information is being collected before or at the time of collection. The collection of your personal information will be limited to that which is needed for the purposes identified by us. Unless you consent or we are required by law, we will only use the information for the purposes for which it was collected. If we will be processing your personal data for another purpose later on, we will seek your further legal permission or consent; except where the other purpose is compatible with the original purpose. We will keep your personal data only as long as required to serve those purposes. We will also retain and use your personal data for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Accuracy of Personal data

We do our best to ensure that the personal data we hold and use is accurate. We rely on the clients we do business with to disclose to us all relevant information and to inform us of any changes.

Additional Rights (RA 10173 Data Privacy Act of 2012)

Right of erasure or blocking. You may have a broader right to erasure of personal data that we hold about you.

Right to object. You may have the right to request that we stop processing your personal data and/or to stop sending you marketing communications.

Right to restrict processing. You may have the right to request that we restrict processing of your personal data in certain circumstances.

Right to access. In certain circumstances, you may have the right to be provided with your personal data in a structured, machine readable and commonly used format and to request that we transfer the personal data to another data controller without hindrance.

If you would like to exercise any of the above rights, please contact our support team or contact our Data Protection Officer. We will consider your request in accordance with applicable laws. To protect your privacy and security, we may take steps to verify your identity before complying with the request.

You also have the right to complain to a data protection authority about our collection and use of your personal data.

Changes to our Privacy Statement

Municipality of San Mateo may amend this statement at any time by posting a new version. It is your responsibility to review this statement periodically as your continued use of our products and services represents your agreement with the then-current statement